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Inside SRAM With Derek and Troy

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Inside SRAM With Derek and Troy | Dialed Podcast 346

The Rundown: The guys clear the table for two special guests from SRAM, Derek Kidd and Troy Laffey, and the result is one of the most fun and tech rich conversations the show has had. Lance is fresh off a silver medal at the World Senior Games, the SKU debate gets a real answer from inside the company, and the crew digs into women's racing, trail advocacy, and the bike upgrades that look silly until you try them.

What Happened on Dialed Podcast 346?

SRAM field guides Derek Kidd and Troy Laffey on right to repair, the magic of AXS, why women's races just hit different, and the tire pressure gadget nobody admits they need.


Meet the Field Guides

Derek Kidd is SRAM's Oregon field guide, in market to help shops and riders get the most out of their SRAM kit. Troy Laffey is a Senior Technical Field Guide with nearly 14 years at SRAM and another 14 at Cannondale before that, where he wrenched for UCI mountain bike and cyclocross teams. Troy specializes in hydraulics and suspension, which tracks for the Pacific Northwest, a region he rates as home to some of the highest caliber technicians in the country.


The SKU Problem, Solved From the Inside

Troy tackled the SKU complaint head on. SRAM is cutting SKUs by the thousands, not the hundreds, by getting smart with packaging. Sixteen shock sizes that used to be sixteen separate part numbers now ship as one kit. The bigger story is right to repair. The new Transmission rear derailleurs have eleven replaceable parts, so a damaged unit is a fix instead of a 700 dollar paperweight, and SRAM keeps service manuals and tools open to anyone. Less landfill, less guesswork for the customer, lower cost across the board.


Why AXS Makes the Dream Build Possible

The beauty of the wireless system is simple. If it says AXS on it, it works with anything else that says AXS on it. No pull ratios, no front derailleur headaches, just one rule: the chain, cassette, and rear derailleur have to match. Beyond that, build whatever you want. Troy made the point that lands hardest for value shoppers. A rider on an Apex budget gets the same shifting and braking experience as a rider on RED, separated only by weight and materials. The technology is identical top to bottom.


Women's Racing Is Just Better

Derek's hot button topic struck a chord. Events like the Sturdy Dirty enduro up in Washington capture everything a bike event should be, fiercely competitive yet supportive in a way co ed racing rarely is. The Lifetime Grand Prix is giving women separate starts so they race each other instead of getting mixed into the masters fields, and the payoff shows up in moments like the seven up Unbound sprint finish. The Sturdy Dirty sold out in four minutes and crashed the servers. The demand is there.


Infrastructure, Advocacy, and Trail Work

The conversation went deep on getting pandemic era bikes out of the garage. Troy pointed at infrastructure, from glow in the dark textured bike lane paint being tested in Australia to the porous German asphalt that never lets you hydroplane. Derek gave a shout out to the Northwest Trail Alliance, the Westside Trail Federation, and Evergreen for building accessible trails close to town, and both guys pushed everyone to show up to a build day. Jake admitted he has not done trail work in ten years and put it on the list.


The Dumbest Upgrade That Is Actually Great

Derek confessed his own guilty pleasure: tire pressure monitors. The Quarq TyreWiz looked silly to him at a hundred bucks a set, right up until he used one. Now he runs them on every bike, with a light on the unit and live pressure on the head unit so he knows the second a tire drops after a river crossing. The pet peeves ran from cushy saddles and flat brake levers to press fit bottom brackets, with a unanimous love letter to the threaded BSA shell and the universal derailleur hanger SRAM gave away for free.


One Last Thing

Jake announced the podcast had just moved to a brand new hosting platform after the old service took a full week to fix a distribution mess. The new home brings call in messages, text to the show, and easier ways to be part of the Patreon, plus five star support that fixes problems in an hour instead of a week. The episode also gave a nod to Matt's hundred day review of the Hammerhead Karoo, now an Android driven computer that does not need Wi Fi to update.

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