Dialed Cycling offers free shipping on most orders over $150. Free shipping is applied to your order total after any promotions, credits, coupons, and other discounts are applied. Some exclusions to free shipping apply including oversized and overweight items (ex. select bikes, indoor bikes and trainers, and car racks) and orders to Alaska and Hawaii. Other exclusions may apply. If your order qualifies, at checkout free shipping will be pre-selected.

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It is our goal to make sure you are 100% satisfied with your order. This includes making sure your order arrives quickly in great condition. This page contains information on our shipping processes. If your order was damaged or lost in shipping, please scroll to the bottom of this page.

We aim to ship all orders within 24 hours of the order being placed (Mon-Fri). For orders placed on weekends or public holidays, we will ship within 24 hours of the next business day. From time to time, there are cases when there are delays in shipping orders. The most common instances of this are:

Every shipment we send receives full tracking information so you can follow the shipment status of your order. The tracking number will be emailed to you once your order ships.

Dialed Cycling offers free on most orders over $150. There are some exclusions to free shipping including oversized and overweight items (ex. select bikes, indoor bikes and trainers, and car racks) and orders to Alaska and Hawaii. Items may be shipped via the following:

Dialed Cycling is not responsible for an order arriving later than the estimated shipping arrival date that is due to a carrier delay.