Yes. We are the geographic exclusive Factor dealer for the Vancouver, WA and Portland, OR metro area. This means we are the only authorized retail location in the region where you can configure and purchase a Factor in person. We are located at 3200 SE 164th Ave, Suite 105 in Vancouver, about 15 minutes from downtown Portland. Call (360) 828-1436 or send us a message to start a custom build conversation.

Yes, and custom builds are our specialty. Start in our online Factor builder to spec it yourself and see your Dialed price, or build it with us. We spec every detail with you: drivetrain (SRAM RED AXS, Force AXS, Rival AXS, or Shimano Dura-Ace Di2, Ultegra Di2), wheelset, tire choice and size, cockpit width and reach, seatpost setback (0mm or 20mm), saddle model, even the bar tape color and chainring sizes. We are happy to sit down with you in shop or work through the build over the phone, and we can quote any combination of parts you can dream up. Bring your existing bike fit data or sizing info and we build the bike around the rider, not the catalog. This is the winning formula we have used to deliver more Factor builds than we expected to.

Yes. We can special order any Factor configuration: complete bike, rolling chassis (frame plus wheels and finishing kit), or just the frameset. Framesets are the right call if you have wheels and a groupset you love and want to move them onto a Factor. Rolling chassis is the middle ground, perfect if you are upgrading the drivetrain but keeping the rest. Complete builds are the standard option and what most customers go with. We can order any of the three at any time, in any current Factor color and size.

Factor is headquartered in Taichung, Taiwan and runs its own carbon factories, one in Taichung and one in China. According to 2020 reporting in the Taipei Times, about 40 percent of frames were made in Taiwan and 60 percent in China, with design, assembly, and final quality control at the Taichung headquarters. Factor is one of the few premium bike brands that builds its own frames instead of contracting the work out.

Depends on the riding. For road racing or one-bike-does-everything road, the Ostro VAM is Factor's flagship aero road bike, sub-7kg with 32mm tire clearance. For a race-ready carbon road bike at a lower starting price, the Monza, with 34mm tire clearance. For gravel racing, the Aluto, with 47mm rear tire clearance, or the LS, Factor's high-speed gravel racer built around 40mm tires. We help spec the right one based on your riding style, sizing, and budget.

Both are carbon race bikes. The Ostro VAM is Factor's aero flagship: sub-7kg, 32mm tire clearance, and what Factor calls the lightest aero bike raced at WorldTour level. The Monza is built for riders who race Sunday and train Monday, with WorldTour handling in a practical package, 34mm tire clearance, and a lower starting price. Pick the Ostro VAM if you want the flagship. Pick the Monza if you want a fast race bike that also handles everyday training miles.

Both are gravel race bikes. The Aluto is Factor's race-bred gravel bike: short chainstays, short wheelbase, lowered bottom bracket, in-frame storage, and clearance for 47mm tires in the rear and 52mm up front. The LS is Factor's high-speed gravel racer, optimized for 40mm tires and fast on both rough gravel and smooth tarmac. Pick the Aluto if you want more tire and the current platform. Pick the LS if your gravel is fast and your tires stay around 40mm.

At the flagship tier, Factor's Ostro VAM competes directly with the Specialized Tarmac SL8, Trek Madone SLR, and Pinarello Dogma F. All four are premium carbon race bikes raced at the World Tour. Factor's edge is two things: the manufacturing story (Factor runs its own carbon factories instead of contracting the work out), and the build flexibility (Factor lets dealers like us spec every component, where the big brands hand you a catalog with three preset builds). Specialized and Trek have larger US dealer networks. Pinarello has the Tour de France legacy. Factor is the choice when you want a hand-built premium carbon bike specced exactly the way you want it.

Depends on what is in stock. We keep representative bikes from each platform in standard sizes on the floor. For a custom build with a standard color and a current-stock groupset, lead time is usually 1 to 3 weeks. For a custom color or a specific groupset that needs to be ordered in, lead times can be longer. Factor's limited and special edition colorways move fast and supply is finite, so if you see one you love it is worth acting sooner rather than later. We give you a real lead time estimate before you put down a deposit, not a marketing number.

Factor offers lifetime coverage on frames and framesets for the original owner. We handle warranty claims directly with Factor on your behalf. You do not chase the manufacturer, we do.

Factor uses standard centimeter frame sizing across the road and gravel range, from 45cm up to 61cm depending on the model. The best place to start is the Factor sizing guide on factorbikes.com, which gives a recommendation based on your height and inseam. From there, we can help confirm the right size based on your current bike, your reach and stack preferences, and any past fit data you have. If you already have a professional bike fit on file, send us the numbers and we will use them to dial in your custom build. We do not perform paid bike fits in-house, but we can help you nail the sizing and put you in touch with reputable fitters in the area if you want a full session before you order.

Often, and it is your call. Black Inc is Factor's in-house component brand, sister company under the same ownership, and the standard spec on most Factor builds because the parts were engineered together with the frames. You are not required to take Black Inc components on a custom build with us. We can spec any wheelset, cockpit, or finishing kit you prefer, including ENVE, Zipp, or any other premium brand. Most riders end up keeping the Black Inc parts because they are genuinely good, but the choice is always yours.

Factor sits firmly in the premium carbon category, and it is one of the more reasonably priced options at the flagship tier. The Ostro VAM frameset is priced well below the Pinarello Dogma F. The Monza brings Factor's race engineering to a lower starting price in carbon. What you are paying for at Factor: frames built in Factor's own carbon factories and the build flexibility to spec exactly the bike you want instead of choosing from a few preset packages.

Road: the Ostro VAM clears 32mm and the Monza clears 34mm, enough for chip seal, rough pavement, and light gravel. Gravel: the Aluto clears 47mm in the rear and 52mm up front, the Ostro Gravel clears 45mm, and the LS is built around 40mm tires. Newer gravel platforms like the ELARA and SARANA go bigger still. Ask us and we will confirm the right size for the terrain you ride.

Yes. We service all Factor bikes regardless of where they were purchased, including warranty work. As the geographic exclusive Factor dealer for the area, we are also the closest authorized service location. Tune-ups, brake bleeds, derailleur hanger replacements, and full overhauls all happen in-shop. Walk-ins welcome, or call (360) 828-1436 to schedule.